---
title: "Gap Analysis - Website Accessibility"
description: "Explaining the Gap Analysis Website Accessibility section"
url: https://help.mplannerpro.com/en/articles/48-gap-analysis-website-accessibility
collection: "Impact Report"
updated: 2026-08-17
language: en
---

# Gap Analysis - Website Accessibility

Explaining the Gap Analysis Website Accessibility section

The **Website Accessibility** section evaluates how accessible your website is for different users, including those using assistive technologies. It is based on four core areas (Perceivable, Operable, Understandable, Robust) and identifies issues that may block users from navigating, reading, or interacting with your site.

![](https://staticfiles.gleap.io/gattachments/uhNvrro7IldANFZm13tEKDcS3mr1TpLJQ9SR5UrbbvRJbiA67dj4ipiWTMg5bOD78aPgWE21f2J.png)

## **Performance Score**

The performance score is calculated by averaging the four accessibility pillars. It reflects how well your website meets accessibility standards and how easily users can interact with your content.

![](https://staticfiles.gleap.io/gattachments/q6zJ9AkFFRoTFNP83FJFZ3oK5BEQt5JCIiKaUGLmWSwZLXCbbrOfBmalrmRC2XCazAE6T695fZ8.png)

## **Why this is important**

Website accessibility ensures that all visitors can use your site without friction. When accessibility issues exist, users may not be able to navigate pages, complete forms, or take action, which leads to lost opportunities and lower conversions.

![](https://staticfiles.gleap.io/gattachments/C4vTxdhJUpgno2lO18G7bUjmRA7OFDPtsGUXdxC69l2vhKozzYBkbpZPOE4dfODX254kbNvpcoW.png)

## **Lawsuit Risk**

This section highlights the legal exposure caused by accessibility issues. A high risk indicates that critical issues were detected that may lead to compliance violations and potential legal action.

![](https://staticfiles.gleap.io/gattachments/Mi31iQLOic33wDw5yNc8ADnTSsekAWeYABlq2yLsjb3RJZMGTfAqL19whqq14cDiBH9d6lOyB9g.png)

## **WCAG 2.1 Scores**

-   **Perceivable:** Content can be seen or understood by users
    
-   **Operable:** Users can navigate and interact with the site
    
-   **Understandable:** Content and actions are clear and predictable
    

**Robust:** The site works across devices and assistive tools  

![](https://staticfiles.gleap.io/gattachments/rr0uGS77p07SbwCkuR28vp71lAM7WRgI3rxJaxYRKUjJdiH7Pf2moFwb9vJYLLA0GXhVk6JufyF.png)

Each score is based on detected issues and their severity.